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A customer may have up to three pay agreements in one calendar year; and none of those can be in back to back months. Also, in order to obtain a deferred pay agreement, the customer may be required to make a partial payment. Note that the City will not agree to deferred payments on days that meters are being disconnected for non-payment.
This is covered in our city code book Section 98.263, 98.264 and 98.265
98.264.(a)"Each owner, tenant, occupant or lessee of any building or premises in the city shall accept and use the refuse disposal services provided by the city"
98.265. "No connection for utility services in any part of the city in which the city provides a municipal refuse collection and disposal service shall be made unless and until the customer makes provision for municipal refuse collection and disposal service at the same time that application is made for utility service"