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Customer Service
The Customer Service Department assists all customers with establishing and terminating utility services. The Department is also responsible for the intake of all cash payments received by the City for utility services, permits, or other miscellaneous payments made to the City. Customer Service is located in the lobby of City Hall.
Customer Service Policy
Master Fee Schedule
City of Sallisaw Guide to Services
Customer Service Forms:
The City of Sallisaw bills its utility services in three billing cycles. Payments for these cycles are due on:
Payments not received by 4:30 pm on these days are subject to a 10% penalty. Customers needing to make other payment arrangements must contact a customer service representative to avoid interruption of utility services. Utility payments may be mailed to:
City of Sallisaw
P.O. Box 525
Sallisaw, OK 74955
Obtaining Services
To obtain city utility services you will need to visit city hall and complete a service application. Updated service applications are also required for service transfers to a new location. To speed up the process, you may download a contract for utility service from this site, complete and bring to city hall. Please review this page for more information on obtaining utility services.Customer Service Policy
Master Fee Schedule
City of Sallisaw Guide to Services
Customer Service Forms:
- Residential Utility Service Application
- Commercial Utility Service Application
- Refund of Residential Utility Deposit Policy
- Request a Garage Sale Permit
- Letter of Reference in Lieu of Utility Deposit
- Agent Designation Form
- Security Light Agreement
- Water Leak Adjustment Request
Billing Cycles
The City of Sallisaw bills its utility services in three billing cycles. Payments for these cycles are due on:- Cycle 1: Due on the 10th of each month
- Cycle 2: Due on the 15th of each month
- Cycle 3: Due on the 20th of each month
Payments not received by 4:30 pm on these days are subject to a 10% penalty. Customers needing to make other payment arrangements must contact a customer service representative to avoid interruption of utility services. Utility payments may be mailed to:
City of Sallisaw
P.O. Box 525
Sallisaw, OK 74955
Schedule of Fees
The City of Sallisaw has adopted a Master Fee Schedule. This schedule combines all the utility rates, fees and charges for various city services into one easy to reference document.Contact Info
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Customer Service
Email
115 E. Choctaw
Sallisaw, OK 74955
Ph: (918) 775-6241
Fx: (918) 775-4106
Emergency (918) 775-4141
Hours
Monday - Friday
8:30 am - 4:30 pm
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